8kbk Privacy Policy — Your data is safe with us

1. Introduction

8kbk is a trusted online gaming and betting platform in Bangladesh, fully committed to protecting the privacy of our members. This privacy policy clearly outlines what information 8kbk collects, why it is collected, how it is used, and how it is kept secure.

By creating an account or using our platform, you are agreeing to this privacy policy. If you have any concerns, please reach out to the 8kbk support team. We are always here to help and happy to clarify anything.

8kbk's privacy policy is built to international standards. We follow GDPR principles and operate in accordance with applicable data protection laws in Bangladesh. Your privacy is not just a legal obligation for us — it is a core part of our business values.

2. Information We Collect

8kbk collects different types of information at different stages. Below is a detailed breakdown of what data is collected and under what circumstances:

Data Type	Source of collection	Purpose
Identity Information	Registration Form	Account Creation & KYC Verification
Contact Information	Registration & Support	Service Delivery & Notifications
Financial information	Deposit/Withdraw	Transaction Processing
Gaming History	Platform Usage	Responsible Gaming & Service Improvement
Device Information	Automatically	Security & Technical Support
Location Information	From IP address	Region-Based Services & Security

• Full name, date of birth, and national ID number — collected at registration.
• Mobile number and email address — for communication and OTP verification.
• Mobile Banking/Nagad/Rocket number — used for transactions only, never stored.
• Browser, operating system, and device model — collected for security verification.
• Session logs and activity data — used for fraud prevention.

3. How We Use Your Information

8kbk never uses your data unnecessarily. Every piece of information serves a specific purpose and is never used beyond that scope. The guiding principle of our privacy policy is "minimum data, maximum protection".

• To manage your account and verify your identity.
• To process deposit and withdrawal transactions.
• To detect and prevent fraudulent activity.
• To improve service quality and develop new features.
• To send important updates and notifications.
• To ensure responsible gaming and monitor risk-related behavior.
• To fulfill legal obligations and submit reports to regulatory bodies.

4. Data Sharing & Third Parties

8kbk never sells, rents, or commercially shares your personal information. However, there are certain situations where sharing data may be unavoidable:

• Payment Processors: Limited financial information is shared with Mobile Banking, Nagad, and Rocket solely to process transactions.
• KYC services: Documents may be shared with approved third parties for identity verification purposes.
• Legal authorities: Data may be disclosed under a court order or other legal requirement.
• Technology Service Providers: Encrypted data may be used for server hosting and cybersecurity services.
• Anti-fraud system: Industry-standard verification services are used to prevent fraud.

8kbk maintains strict confidentiality agreements with all third parties. They are not permitted to use your information beyond our specified guidelines.

5. Data Security Measures

8kbk applies industry-leading technical and organizational measures to protect your data. Our security framework operates across multiple layers, so even if one layer is compromised, your information remains safe.

• SSL/TLS Encryption: Every data transfer is secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): OTP verification at login ensures that only you can access your account.
• Firewall & IDS: An advanced firewall monitors for suspicious activity around the clock.
• Data Masking: Sensitive information is partially hidden in dashboards and logs.
• Regular Security Audits: Regular penetration testing is conducted by third-party security experts.
• Staff training: All 8kbk staff are trained in privacy protection.

6. Cookie Policy

The 8kbk website and app use cookies and similar tracking technologies. Cookies are small data files stored on your device that help improve your browsing experience.

• Essential cookies: To maintain login sessions and ensure security — these cannot be disabled.
• Functional cookies: Used to remember your preferences and language settings.
• Analytics Cookies: Helps us understand site usage patterns and improve our services.
• Marketing Cookies: Used to show you relevant offers based on your preferences.

You can disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may limit some features of the platform.

7. Your Privacy Rights

Every 8kbk member has fundamental rights over their own data. We respect these rights and make them easy to exercise.

8. Data Retention Period

8kbk does not retain any data longer than necessary. After an account is closed, certain information may be kept for a defined period to meet legal obligations.

• Account information: While the account is active and for 5 years after closure.
• Transaction History: Up to 7 years, in line with financial regulatory requirements.
• KYC documents: Retained for up to 5 years after verification.
• Support Conversations: Deleted 3 years after the issue is resolved.
• Marketing Data: Deleted immediately upon opt-out.

9. Protection of Minors' Data

8kbk strictly prohibits anyone under 18 from accessing the platform. We do not knowingly collect data from minors. If a minor's information ever enters our system, it will be deleted immediately upon detection and the associated account will be closed.

10. Changes to the Privacy Policy

8kbk may update this privacy policy from time to time. For any significant changes, we will notify members in advance by email or SMS. Continued use of the platform after changes take effect will be considered acceptance of the updated policy.

The date of the most recent update will always be displayed at the top of this page. Previous versions are available upon request. For any questions regarding our Privacy Policy, please contact us.